by VIKE Team | Nov 30, 2024 | Business
Artificial Intelligence is no longer a technology reserved for companies with big budgets. Today, small businesses can access AI tools that help in several ways. Such as streamlining operations, improving customer experiences, and boosting profits. The rise of...
by VIKE Team | Nov 25, 2024 | Business
Customer service is at the heart of any successful business. Customer expectations continue to evolve. Companies must evolve strategies and tools used to meet those expectations. 55% of customers like self-serve customer service over speaking to a...
by VIKE Team | Jul 14, 2024 | Business, IT, Microsoft, New Technology
Microsoft Copilot has been heading up the business AI charge. It’s used in Word, Excel, Edge, Windows, and more. This genAI-powered app is also showing up invarious function-related activities. The latest of which is finance processes.Microsoft Copilot for Finance is...
by VIKE Team | Jul 5, 2024 | Business, Cybersecurity, IT
Cyberattacks are a constant threat in today’s digital world. Phishing emails, malware downloads, and data breaches. They can cripple businesses and devastate personal lives.Employee error is the reason many threats get introduced to a business network. A lack of...
by VIKE Team | Jun 25, 2024 | Business, Future, IT, New Technology
Imagine a world where your lights turn on automatically as you walk in the door. Your coffee starts brewing before you even crawl out of bed. A simple voice command adjusts the temperature to your perfect setting.This is no longer just something out of a sci-fi movie....
by VIKE Team | Jun 20, 2024 | Business, IT, IT Management
Data is the lifeblood of modern businesses. It fuels insights, drives decision-making, and ultimately shapes your company’s success. But in today’s information age, data can quickly become overwhelming.Scattered spreadsheets, siloed databases, and...
